How can I return the order?
You have 28 days from the date you received your order to return or exchange any items. To begin the process, log in to your Net-a-Porter account and navigate to "My Orders" to select the order containing the item(s) you wish to return. Click the "CREATE EXCHANGE/RETURN" button and choose the reason for your return. If you are requesting an exchange, make sure to select your desired size.
Does Net-a-Porter offer a price adjustment?
If a pair of boots, a bridal gown, or a wallet you purchased goes on sale within seven days of purchase, you can submit a Net-a-Porter price adjustment claim. Your Net-a-Porter account will be credited with the latest price, which you can use within a year.
How can I make a payment through Klarna?
Klarna allows you to shop on Net-a-Porter now and pay in installments later. Simply choose this payment option at checkout to divide the entire amount of your order into four equal payments that will be made over time without incurring interest.interest.
How can I apply for the student discount at Net-a-Porter?
Students can use StudentBeans to check their status and get the 10% off Net-a-Porter student discount code. You can still save money on your orders by searching for other Net-a-Porter codes even if this one isn't accessible.
What is being offered through Net-a-Porter?
Net-a-Porter is an online luxury fashion retailer that sells a wide variety of items from luxury brands, such as women's apparel, accessories, shoes, and cosmetics. Exclusive collections, designer partnerships, and a carefully chosen assortment of high-end fashion items from known labels like Gucci, Prada, Saint Laurent, Chanel, Balenciaga, and many more are available on the platform.
How do I track the order?
You'll receive one or more emails with your tracking details so you can track the status as soon as your shipment or packages are sent from their locations in Hong Kong or Italy.
By going to "My Orders" in your account, you may also see the progress of your delivery.
Are there any first-order offers while purchasing?
Customers can claim 15% off their first order when signing to Net-a-Porter, and notifications regarding the offers and discounts are sent to their respective mail addresses.
What is Net-a-Porter Rewards?
Rewards is the brand's loyalty program, where every item you buy takes you a step closer to unlocking exclusive rewards. Based on your annual spend, they will place you in one of their tiers: Bronze, Silver, Gold, or EIP.
How did I get into my Rewards tier?
You must create a Net-a-Porter account according to our Registration and Account Terms & Conditions to be eligible for Net-a-Porter Rewards. You will be first added to the Bronze tier if you are new to Rewards. Your tier will now be determined by how much you spend in a given year. At any point during the year, you are eligible for an upgrade.
How did I get into my Rewards tier?
You must create a Net-a-Porter account according to our Registration and Account Terms & Conditions to be eligible for Net-a-Porter Rewards. You will be first added to the Bronze tier if you are new to Rewards. Your tier will now be determined by how much you spend in a given year. At any point during the year, you are eligible for an upgrade.