Can I cancel my Lululemon gift card purchase?
You can cancel the order by getting in touch with the Lululemon team via the Guest Education Center if the gift card delivery is scheduled for a later time. It is not possible to cancel gift cards that were sent today or on a previous date.
How do I track my order?
You can track your order by visiting the ‘Track Order’ option on the home page. Simply sign in to your account to view your order details. If you checked out as a guest, you can still access tracking by entering your order information on the guest order lookup page.
Is it possible to cancel my order?
However, once your order has been placed at Lululemon, it cannot be changed or cancelled. But you can return it to them after it has been delivered.
How can I return the items?
To begin the online returns process, you must enter your order details, such as the order number and the email address you used to place the order. The items can also be shipped to the Lululemon shop.
Is Hemming available and how does it work?
Your gear should never get in the way, and that’s why they offer complimentary hemming on tops and pants at all of our stores. No tags or receipts are required.
- You try on the pants or top.
- An educator will pin the hem exactly where you want it.
- Their tailors will hem it.
- Your gear should be ready for pick up around 1 week. Actual turnaround time might be longer or less depending on the markets, so please contact store for more information.
When can I expect my order to be shipped?
Once your item or items have left the distribution center, the shipping time begins. Before your item is dispatched, please allow 1-2 business days for processing at the distribution center.
How can I make an order?
Choose your items and complete the checkout procedure at www.lululemon.com.hk to order delivery to Hong Kong SAR. You can register for an account and remember your address, payment details, and wish lists, or you can check out as a guest.
What would be the estimated delivery time?
Delivery, with processing time at the warehouse, will typically take two to four business days in most locations. Delivery to distant islands may take up to six working days in some remote areas.
Is their any offers available?
Signing up with Lululemon keeps shoppers connected to new arrivals, exclusive updates, and community-led events. Subscribers may also receive Lululemon voucher codes, making it easier to enjoy added value while exploring the latest collections.
When will my order be charged?
Your credit card is pre-authorized when you place your order, but the payment isn't processed until the order is prepared for shipping. An email including your order number and other information will be sent to you as soon as your order is placed. After that, they will package and process your order. You will be charged and receive a delivery confirmation email as soon as your order is dispatched for delivery. In seven to ten business days, the pre-authorization will be dropped.