How do I see my reservations for flights?
Choose "My Bookings" to view your flight information after logging in. The flight number, dates, and airline are shown in this section. Before you travel, make sure this is correct to prevent confusion.
How can I get the itinerary for my flight?
Following a successful payment, the registered address receives an email with the itinerary. If it is missing, look in your spam folder. Additionally, make sure your email was entered correctly during the booking process. If you are still unable to locate it, contact customer service.
Why am I unable to view my flight on the airline's website?
Airline websites may not display reservations made through third parties. For complete information, see your "ticket order" section. Although the airline may confirm the flight, complete booking information is not always displayed. If you're not sure, customer service can help.
Where can I find my flight number?
The email containing your itinerary includes the flight number. For this information, carefully read that email. Six-character codes, not longer ones, are frequently used by low-cost airlines. When traveling, always have this number on hand.
How is a flight refund set arranged?
Present a printed itinerary or invoice to receive a refund. These can only be mailed within China's mainland. For assistance with this procedure, call 400797099. You have seven days from the time of your return flight to make the request.
How can I confirm that I bought a ticket?
To verify the validity of the ticket, contact the airline's customer service number. When making a reservation, make sure you are aware of the operating carrier. Find out if you can add miles to your loyalty account when you check in. Refunds go back to the original payment method.
Which ticket changes are excluded?
Name or city swaps are among the changes that are not permitted. Changes are only permitted to the travel date and time. It is not allowed to change the ticket route or switch airlines.
How can I change my ticket?
Select the ticket that needs to be changed by going to the "Order Centre." After selecting "Change," proceed as instructed. An email confirming the changes will be sent to you. Before completing, make sure all the details are accurate.
How can a flight change be used to request a refund?
Request a change certificate from the airline if you are already at the airport. Next, submit a refund request to the travel platform. Refunds are examined on an individual basis according with flight change regulations.
Is it possible to check in online for every flight?
Online check-in is not available on all airlines. Usually, check-in begins 24 hours before departure. About two hours before to the flight, it closes. To check in and select your seats, visit the airline's official website.
Which things are not permitted on airplanes?
Radioactive materials, flammable liquids, and explosives are prohibited items. Ammunition, knives, and firearms are also are forbidden. For the most recent safety list, always visit the airline's website. To prevent delays at the airport, pack carefully.