About Mr Porter

Mr Porter was started in February of 2011 and has become one of the leading premium online stores for men. Known for the quality and top-notch brands, Mr Porter Hong Kong has won several awards for its versatile range of male-centric categories and brands. You won’t be limited to products and brands, as The Journal by Mr Porter holds the needful information regarding the trendiest fashion as well as interesting fashion techniques. And also, launched Mr Porter Health in Mind in 2019! 

The brands you can shop at Mr Porter Hong Kong are Kingsman, Kapital, Kitsune, Loewe, Le Labo, Loro Piana, Lululemon, Maison Margiela, Maison Kitsune, Off White, Moncler, Nike, Prada, Paw Patrol, and more! Make sure to use the discount offers and deals posted and updated exclusively on our website in the form of Mr Porter code and discount coupon. 

Return Policy 

Perfection is first and foremost, so if there’s anything about the product or process that puts you in doubt, you can return or exchange by following the guideline mentioned below. 

• The product is expected to be returned within 28 days from the date of receiving. 
• Attach all the tags and should be in their original condition when returned. 
• Any sort of issue or damage is done to the product from your side will result in declining your return request.
• Return the free gifts or complementary newbies at Mr Porter HK. 

Payment Methods 

The payments at Mr Porter Hong Kong can be easily and securely made by using the below listed transactional gateways. 

• VISA
• MasterCard
• American Express
• Maestro Card
• PayPal

Refund Policy  

You won’t have to worry about your refund, as once the returned order is fully investigated it is processed to your original payment channel. The process of refund can take up to 10 business days to show up in your account. The shipping charges will be deducted from the refund amount until the order is defective or faulty in nature. 

Cancellation Policy 

The cancellation or addition of the order at Mr Porter Hong Kong entirely depends on the status of your order, if it is processed you won’t be able to add the product or cancel the current order. You can also contact the customer support services and get the required help, but usually, you can just return the order and reimbursements will be made within 10 working days. 

Customer Service 

You don’t have to worry about the instances where you are stuck and need some help or assistance while shopping online at Mr Porter Hong Kong. You can contact the customer service team of Mr Porter by using any of the below-mentioned mediums. Moreover, the customer service executives of Mr Porter HK are available 24/7, so yes you can connect with them at any time.

• Call – +852 3018 6822 
• Email – customercare@mrporter.com
• Frequently Asked Questions 
• Live Chat with the customer service executive.

Get 10% OFF

Get an additional discount of 10% on your very first order just by signing up for the newsletter of Mr Porter. Apart from the extra 10% off you’ll be benefitted from some incredible deals and offers that will be delivered directly to your registered email address. 

Mr Porter HK’s newsletter services are for free and highly beneficial especially during the big sale events such as the 11.11 Singles Day Sale, 12.12 Sale, Christmas Day Sale, and New Year Sale. So, if you wish to make your shopping better, make sure to subscribe to the newsletter. 

FREE Express Shipping 

You no longer are bounded for making more payments in order to pay for delivery charges at Mr Porter HK. You get FREE Express Shipping at Mr Porter HK! The delivery timelines of your order is between 9 AM to 5 PM from Monday to Friday and take 2 to 3 working days to reach the designated address.

Besides, you can schedule the delivery date by choosing from any of the 5 working days. 

FAQ

How to use Mr Porter Promo Code?

• Search Mr Porter in the search column of our website and choose the same from the suggestion list. 
• Go through Mr Porter promo code and discount coupons listed on the landing page. 
• Select any Mr Porter code that fits perfectly with your desired purchase
• You will be redirected to the website of Mr Porter HK. 
• Add the eligible products to the cart and when done proceed towards the checkout. 
• Apply the copied Mr Porter promo code HK. 
• Enjoy the savings. 

What is the return policy of Mr Porter HK?

The returns at Mr Porter HK can be processed easily within 28 days of purchase The order has to be returned following the terms and conditions that state, it has to be in its original condition with all the tags intact and the order shouldn’t be used, worn or damaged from the shopper’s end. 

What is the customer service number of Mr Porter Hong Kong?

You can connect with the customer service team of Mr Porter by calling at +852 3018 6822 or you can even email them at customercare@mrporter.com and get a quick response as the customer service executives are available 24 hours and all days of the week. 

What are the available payment channels at Mr Porter HK?

You can complete your online order at Mr Porter HK by using any of the following payment channels VISA, MasterCard, American Express, Maestro, and PayPal. 

Does Mr Porter offer free shipping promotions?

Yes, you’ll receive Mr Porter Free shipping offers and additional promotional offers timely. To get it delivered directly to your email address, make sure to subscribe to the newsletter of Mr Porter HK.