What is the SmartBuyGlasses cancellation policy?
SmartBuyGlasses cancellation policy allows customers to initiate returns within 100 days from the date of receiving their shipment. You can choose between two options: requesting a refund or exchanging the item(s) for something else in their inventory.
How do I find a SmartBuyGlasses outlet store near me?
To locate a SmartBuyGlasses store near you, first of all, visit the official SmartBuyGlasses website and navigate to the "Our Outlet Store" section. Now you just need to enter your location, and you will find a complete list of the brand’s physical stores available in your local area.
Where can I find genuine SmartBuyGlasses reviews?
To find genuine SmartBuyGlasses reviews, it's best to visit the brand's official website. While you may find reviews on other online platforms, the brand's official site is the most trustworthy source for unbiased and legitimate feedback on SmartBuyGlasses' products and services.
Can I track my order from SmartBuyGlasses?
Yes, you can track your order from SmartBuyGlasses. SmartBuyGlasses "Track My Order" feature allows customers to easily track the real-time progress of their delivery with just a few taps. Simply enter this tracking number and stay updated on your eyewear's journey from purchase to arrival.
Do they give any special offers when signed in?
Yes! They offer 15 % OFF any lenses, coatings & add-ons when you subscribe to their newsletters.
How can I change my order?
If your package hasn’t been shipped yet, you can still make changes or even cancel your order. Just send an email at service@smartbuyglasses.com, and they will help you out.
Do they offer fast shipping?
Yes, they do offer fast shipping options for certain items only.
I received a notification that "order is delivered," but I didn't get the order. What should I do?
If you got a delivery notification but don’t see your package, try checking with your neighbours first, it might’ve been left with them. Still missing it? Get in touch with the courier to investigate.
Do they offer free shipping?
Yes! They offer free standard shipping on all orders over HK$300. Just add the items you want to your cart, select the “Standard” shipping option at checkout.
How long does standard delivery take?
Standard delivery usually takes between 5 to 12 days, depending on where you live. You can see the estimated delivery time on the cart page.